Disgusting service

Ended up cancelling their service as ongoing tickets to resolve issues dont get much feedback, and technicians just repeat the troubleshooting of speedtests with no solution. Once i cancelled they made a mistake and did not debit me correctly, they end up sending me an email the following month that they made a mistake and can they debit me, I responded that can we arrange the payment for the next month as your mistake will impact me this month financially and my new ISP is already double debiting me. Receive no response or calls to assist. They send the email to me for the debit order mistake on the 27th/09, debit me on the 28/09, which means they **** and just sent me the email as a notice and not to assist, that also means they new about and loaded the debit order already a few days prios and just didnt bother. Till today no-one has responded to me. Pathetic service, do not use them at all.