CM
Celimpilo M

1 reviews | Active since Jul 2018

31 May 2020, 08:40

Delays on equipment moving

Booked for equipment moving earlier this week and moving of the equipment was supposed to happen on Saturday (30/05/2020) before 10 and i recived an email from wirulink stating that someone was trying to get hold of me but they couldnt so o figured that they are using the wrong number then i decided to call them myself and they told me that my booking was canceled till when only god knows.

Here is my problem now is that i have to pay rent for the equipment this month so that i will be able to work and i dont know for how many days.

These did not happen when i was upgrading its only happening when i move im not sure if this is wirulinks culture. Im disappointed with the service

0
Replies (1)
WIRUlink Pty Ltd
WIRUlink Pty Ltd's reply31 May 2020, 10:22
Official
Dear Celimpilo,

Thank you for taking the time to bring this to the attention of Management. We are busy investigating and will get back to you directly with a solution.

Yours faithfully

Customer Service Team
WIRUlink