1 reviews | Active since Nov 2009
Constant low speed and weak service
I will most definitely not recommend WiRUlink to any one. Our wifi Constantly off or low speed. We have phone 3 times just today because of problems. Last week Wednesday they came out to come and fix the problem, no problem found.
We were advise the Tower where we are connected to to have not been upgraded with new equipment, I have to pay for a full package but don't have the full use of my package.
They want to charge us R4000 migration fee to move to fiber but they don't give a dam about us because they get their money.
We have to phone at least once a day or send an email asking why our wifi is off.
I can't wait for the contract to expire so that I can move to competent company where I pay for a service.
This is really pathetic and I will make sure that everyone I know will know how bad the service is.
We truly value your feedback and sincerely apologize for the inconvenience caused thus far.
Our Customer Relations Agent will be in contact with you accordingly to address and resolve all concerns.
Yours faithfully,
WIRUlink Management Team.
We truly value your feedback and sincerely apologize for the inconvenience caused thus far.
Our Customer Relations Agent will be in contact with you accordingly to address and resolve all concerns.
Yours faithfully,
WIRUlink Management Team.