Being ********** and no one cares

<p>I got Wirulink internet and Voip Services. We had non stop problems with the Telephone services since day 1. Wirulink Support also left a port open which got us hacked. Wirulink then sent us a bill for over R24000 and refused to take any responsibility for the hack even though they where asked to close the port. (I have the voice recording of the call) The whole experience had such a negative impact on our business at the beginning of the year which took months to rectify after we changed service providers. The company ethics are so poor, response from Sales Manager Corne is terrible. Director Riaan Maree just does not care about the problems. My suggestion is to stay away if you value your business and respect your customers. P.S. The 10% discount mentioned on the email was never processed.<br />From Riaan: As per your Service Agreement, WIRUlink can not be held liable for any loss/damage caused for any reason whatsoever.<br />According to our SIP proxy server logs, the calls were made from your office IP address and the hack did not occur on our side.As a sign of good faith, we could however give you a 10% discount on the calls made by the hackers.</p>