J
Jodi
1 reviews | Active since Jun 2021
07 Apr 2026, 18:45
Zimi was clear conci...
Zimi was clear concise sorted my issue... They didn't just transfer me to the next user cause they didn't want to or couldn't handle my issue... Better than the experience on Saturday with web Africa
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
08 Apr 2026, 08:30Hello Jodi,
Thank you for sharing your experience! We’re glad Zimi could provide clear, concise support and take ownership of your issue, making the process smooth and efficient. We also appreciate you noting the difference from your previous experience, and it’s great to know this interaction restored your confidence in our service.
We’ll be sharing your feedback with our Service Quality Team to help ensure every experience is as positive and seamless as yours. If you ever need assistance, you can reach out on Hello Peter, and our team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your experience! We’re glad Zimi could provide clear, concise support and take ownership of your issue, making the process smooth and efficient. We also appreciate you noting the difference from your previous experience, and it’s great to know this interaction restored your confidence in our service.
We’ll be sharing your feedback with our Service Quality Team to help ensure every experience is as positive and seamless as yours. If you ever need assistance, you can reach out on Hello Peter, and our team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 08:30
Official
Hello Jodi,
Thank you for sharing your experience! We’re glad Zimi could provide clear, concise support and take ownership of your issue, making the process smooth and efficient. We also appreciate you noting the difference from your previous experience, and it’s great to know this interaction restored your confidence in our service.
We’ll be sharing your feedback with our Service Quality Team to help ensure every experience is as positive and seamless as yours. If you ever need assistance, you can reach out on Hello Peter, and our team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your experience! We’re glad Zimi could provide clear, concise support and take ownership of your issue, making the process smooth and efficient. We also appreciate you noting the difference from your previous experience, and it’s great to know this interaction restored your confidence in our service.
We’ll be sharing your feedback with our Service Quality Team to help ensure every experience is as positive and seamless as yours. If you ever need assistance, you can reach out on Hello Peter, and our team will be happy to help.
Warm regards,
Webafrica Crew