Zero service from Webafrica

It is impossible to get hold of a person to whom you can speak. I've been trying since 16 July to get a new service installed at my business premises. I app**** online for the service, jumped through the hoops, made payment, and they promised it would be active beginning of August. I received a mail saying nothing was needed from my side and that they would let me know about the installation process. Then nothing. When I followed up with them (after spending literally hours, think it was 5 trying to first get hold of an agent after battling with chatbot and then having to answer 20 questions), I was told it was accidentally cancelled from their side. This is after payment was done, and after I've already received the router. Then I had to go through the whole entire process again, which I did. Paid again, and they sent me yet another router, although I told them I don't need another one. This was mid August. Again received confirmation email that everything is in the process and there is nothing needed from my side. 24th of August I went through the soul destryoing process again of trying to get hold of an agent as it still listed my activation on their portal as "pending". Finally got hold of someone and they promised me all is in order and I will have service from Monday 2 September. Nothing. Monday came and went. It is now 5 September and apart from yesterday trying to get hold of an agent without success, I have been waiting since 8am this morning (it is now 09:53) to speak to an agent. And I have no service. I sub-let office space and two of my tenants have walked out as they cannot operate without wifi. I lost over R3000 just in two days because of Webafrica and my biggest tenant was just in my office threatening to cancel. What is Webafrica going to do about this. What on this holy planet do I need to do to get speak to a person at Webafrica, or better yet, just get my service connected! It is absolutely disgraceful.