mP
marguerite P

1 reviews | Active since Jun 2016

19 Feb 2018, 08:00

Zero response bad service

I have been trying to update my address since webafrica states online that it needs to be verified (after a year of living at the same ddress and never having problems). I cannot verify it online and am having connectivity issues. Have logged three complaints on their website but have gotten no response that is at all helpfull.

0
Replies (1)
Webafrica
Webafrica's reply19 Feb 2018, 08:52
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah