ZERO CUSTOMER SERVICE! THEY WON’T CANCEL YOUR CONTRACT OR SEND PROOF THAT IT WAS DONE!

Do not sign a contract with these guys!! They won’t cancel it or send you proof that it was done! You’ll speak to several people via Online Chat or WhatsApp (which are the only ways of getting hold of anyone), asking them all to cancel but then they ghost you!? So you have no proof of whether it was done or not!? I have been a loyal customer for 5 years, and this is how they treat you! Customer service is SERIOUSLY lacking!! Can’t wait to get rid of them……. Still don’t know if my contract was cancelled even though I spoke to someone from the complaints department yesterday. Bizarre way of running a business! Well done.