ZERO Customer Service as in NOTHING

There is ZERO customer service from this company. You can contact them via whatsapp and speak to a bot and then hold for hours. Somedays I have waited longer than 6 hours to speak to an actual person who still could not assist me after another 2 hours of communicating to them - total 8 hours spent in one day on a whatsapp chat to them. When are you planning on improving your service? Its is disgusting. I think the ONLY reason people stay with Webafrica is they know if they change service providers they could be sitting with no connection for 3 weeks. Id be embarassed that to admit this is the ONLY WAY you are keeping customers.