Your support is the worse i've even seen... 0 Stars

*0 Star Rating*

I called in about a month an a half ago to report that my fibre cable is coming out of the ground and is lying in the street. I am patient for about a week/week and a half before i call in to figure out whats happening - only then do i find out they never opened a faulty for me..

I finally receive my fault number and am told ill be informed in the next 2 days what will be doing, once again i was patient and waited another week before calling back to find out *** is going on. I am told then they are very sorry, someone will contact me asap. It has now been almost a month now (been calling every week) so i decide to contact them again, only to find out they closed my fault cause they thought it was fixed.

How in the **** is my fault fixed, my line is still in the street...

I am giving you 1 week to fix this otherwise i'm changing isp and will NEVER suggest your company or service to anyone. This ridiculous...