V
Vitorino
1 reviews | Active since Mar 2026
17 Mar 2026, 19:33
Your provider will G...
Your provider will Get in touch in less than a hour for new installations, but when its for solving issues I had to wait for almost 2 months...
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Replies (1)
Webafrica's replyOfficial
18 Mar 2026, 07:56Hi Vitorino.
Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait so long for issue resolution, especially when new installations are handled so quickly. Feedback like yours is exactly what helps us see where we need to do better.
We’ve reported your input to our Customer Journey teams, who will work hard to improve support structures and ensure that resolving issues becomes as fast and seamless as our installations. At Webafrica, we’re committed to making connectivity effortless, reliable, and worry-free for all our customers, and your feedback helps us stay true to that promise.
Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait so long for issue resolution, especially when new installations are handled so quickly. Feedback like yours is exactly what helps us see where we need to do better.
We’ve reported your input to our Customer Journey teams, who will work hard to improve support structures and ensure that resolving issues becomes as fast and seamless as our installations. At Webafrica, we’re committed to making connectivity effortless, reliable, and worry-free for all our customers, and your feedback helps us stay true to that promise.
Warm regards,
Webafrica Crew
Webafrica's reply18 Mar 2026, 07:56
Official
Hi Vitorino.
Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait so long for issue resolution, especially when new installations are handled so quickly. Feedback like yours is exactly what helps us see where we need to do better.
We’ve reported your input to our Customer Journey teams, who will work hard to improve support structures and ensure that resolving issues becomes as fast and seamless as our installations. At Webafrica, we’re committed to making connectivity effortless, reliable, and worry-free for all our customers, and your feedback helps us stay true to that promise.
Warm regards,
Webafrica Crew
Thank you for sharing your experience with us. We completely understand how frustrating it must be to wait so long for issue resolution, especially when new installations are handled so quickly. Feedback like yours is exactly what helps us see where we need to do better.
We’ve reported your input to our Customer Journey teams, who will work hard to improve support structures and ensure that resolving issues becomes as fast and seamless as our installations. At Webafrica, we’re committed to making connectivity effortless, reliable, and worry-free for all our customers, and your feedback helps us stay true to that promise.
Warm regards,
Webafrica Crew