DI
Denvee I

1 reviews | Active since Mar 2009

06 Apr 2016, 15:37

YOU WILL GET A REPLY IF YOU CANCEL YOUR CONTRACT!

It is shocking that a new supplier \takes you over\" and cannot provide a service. Webafrica took us over from Servhosting and it has been a nightmare. Not received emails in three days or more. No one answers phones, chat, or emails except if you want to cancel you contract then you get a reply by return. It is pointless leaving a message for someone to call you back. You need to be near your computer when that happens for assistance but am afraid that is not understood. Yes I did get one reply. Saying sorry about losing us as a customer period.<br> <br> On the cancellation email the person responsible asks if someone can call you back, When? Next week when you're in a meeting? VERY VERY DISAPPOINTED, "

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