You just lost a customer

Thanks webafrica you've just lost a customer, I refuse to pay for a service I cant use. I was supposed to get a Sim card for the cell c migration which I never did. Last month we didn't pay for the wifi for the month (please note when signing up they say there's no contract it's month to month. So you can pay when you use) now the package we on cell c canceled its lte services so webafrica was supposed to switch us over to telkom which we never got a Sim card for, no they want us to pay for the cell c package and the telkom package, but I won't be getting any lte data for the cell c package. Why must I pay for a service if I can't use it. I will be taking my money else where. To a company that actually appreciates it.