RG
Richard G
1 reviews | Active since Jun 2017
04 Jun 2026, 07:47
You have been warned do NOT do business with these bunch of ******* !
DO NOT SIGN UP WITH THIS COMPANY !!!They continuously debit your account even after cancellation, seems they do this to many clients judging by the reviews here, which leads me to the next issue with this review platform, Webafrica is allowed to delete reviews so you the customer never see the full picture of the company so i will post this same message daily, again people to your self a favour and use another provider and save yourself months debits for service you cancelled, and you also never receive the money back they have now take nearly R5k in un authorized debits and and card transactions
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
04 Jun 2026, 09:16Hi Richard
We can see how serious and frustrating this situation is, especially when it comes to billing after cancellation and the impact it’s had financially. That’s not something we take lightly, and it’s important that this gets properly investigated and resolved for you.
We’ve arranged for our Retentions team to take full ownership of your account review. They will be going through your billing history in detail and will be in touch to clarify what’s happened, address the charges, and guide you on the next steps, including any applicable refunds.
We want to make sure you get clear answers and a fair outcome here. Your feedback has also been raised internally to ensure better transparency and consistency going forward.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 09:16
Official
Hi Richard
We can see how serious and frustrating this situation is, especially when it comes to billing after cancellation and the impact it’s had financially. That’s not something we take lightly, and it’s important that this gets properly investigated and resolved for you.
We’ve arranged for our Retentions team to take full ownership of your account review. They will be going through your billing history in detail and will be in touch to clarify what’s happened, address the charges, and guide you on the next steps, including any applicable refunds.
We want to make sure you get clear answers and a fair outcome here. Your feedback has also been raised internally to ensure better transparency and consistency going forward.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
RG
Richard G's updateReviewer Update
04 Jun 2026, 09:43not interested in you or what you have to say!! as told on your LinkedIn channel, i shall expose your practices and have chatted to an attorney, so well within my rights to slam you publicly as i have documented proof my service was cancelled, but yet you try ***** money, you have yet to refund me as well from last months debit where you ********ly processed my card details to obtain your money, try that again it wont work have blocked my cards!! , so now you gonna play on my terms, keep an eye on social media i'm happy to pay and add campaign to highlight your companies incompetence, until such time as you reimburse me for last moths card transaction you ran without my consent after being told the service was cancelled
RG
Richard G's update04 Jun 2026, 09:43
Reviewer Update
not interested in you or what you have to say!! as told on your LinkedIn channel, i shall expose your practices and have chatted to an attorney, so well within my rights to slam you publicly as i have documented proof my service was cancelled, but yet you try ***** money, you have yet to refund me as well from last months debit where you ********ly processed my card details to obtain your money, try that again it wont work have blocked my cards!! , so now you gonna play on my terms, keep an eye on social media i'm happy to pay and add campaign to highlight your companies incompetence, until such time as you reimburse me for last moths card transaction you ran without my consent after being told the service was cancelled
Webafrica's replyOfficial
04 Jun 2026, 10:42Hi Richard,
Thank you for reaching out and for sharing how this has been affecting you. We understand how frustrating it must be to still be dealing with this billing issue after cancellation, especially when you’ve already taken steps to resolve it and are expecting a clear outcome.
The matter remains with our Retentions Team, who are currently reviewing your account and the concerns you’ve raised. They have been advised of the urgency and have been requested to make contact with you directly to address the billing, refund, and cancellation queries comprehensively.
Warm regards,
Webafrica Crew
Thank you for reaching out and for sharing how this has been affecting you. We understand how frustrating it must be to still be dealing with this billing issue after cancellation, especially when you’ve already taken steps to resolve it and are expecting a clear outcome.
The matter remains with our Retentions Team, who are currently reviewing your account and the concerns you’ve raised. They have been advised of the urgency and have been requested to make contact with you directly to address the billing, refund, and cancellation queries comprehensively.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 10:42
Official
Hi Richard,
Thank you for reaching out and for sharing how this has been affecting you. We understand how frustrating it must be to still be dealing with this billing issue after cancellation, especially when you’ve already taken steps to resolve it and are expecting a clear outcome.
The matter remains with our Retentions Team, who are currently reviewing your account and the concerns you’ve raised. They have been advised of the urgency and have been requested to make contact with you directly to address the billing, refund, and cancellation queries comprehensively.
Warm regards,
Webafrica Crew
Thank you for reaching out and for sharing how this has been affecting you. We understand how frustrating it must be to still be dealing with this billing issue after cancellation, especially when you’ve already taken steps to resolve it and are expecting a clear outcome.
The matter remains with our Retentions Team, who are currently reviewing your account and the concerns you’ve raised. They have been advised of the urgency and have been requested to make contact with you directly to address the billing, refund, and cancellation queries comprehensively.
Warm regards,
Webafrica Crew