You get to pay for basically nothing

Pathetic service and unhelpful customer care. I signed up for home internet with these people a few months ago. The service before sales was all promises and lies. When they eventually had Openserve install the line, I discovered that the router was faulty which I immediately reported. Besides that, the line speed was horribly depracated. (5mbps on a 40mbps line). After numerous lengthy chats with the "highly technical" customer service reps, (You have to type all these problems, because nobody can call you.) the problem was not fixed, yet they had the audacity to bill me fully (before the debit order date). I disputed this and was told basically that I have to pay for the ****py service due to their terms and conditions. DO NOT USE THIS COMPANY! They do not provide what they promise and then bill you for the **** they provide. This is *****ery of the highest level. I will never ever even advise my worst enemies to go through the hell I have been through with Webafrica.