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Hi Thabiso,
Thank you for sharing this feedback with us. Knowing that you felt supported by a consultant who was both professional and kind shows the impact a positive interaction can have, especially when you need clear and respectful assistance.
Your feedback will be shared with our Service Quality Team for recognition, as it reflects the standard of care and professionalism we aim to deliver consistently.
We’ll continue reinforcing this approach so every interaction leaves clients feeling confident, supported, and well looked after.
Warm regards,
Webafrica Crew