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emraan D

1 reviews | Active since Oct 2022

04 Sept 2026, 14:26

You cancelled my fib...

You cancelled my fibre and I had no internet for 4days

0
Replies (1)
Webafrica
Webafrica's reply04 Sept 2026, 14:42
Official
Hi Emraan,

We understand how disruptive it must have been to have your fibre service cancelled and then be without internet for and extended period before it was restored. Having a working connection is important for staying connected, working, studying, and managing everyday life, so we recognise the impact that this interruption would have had. We’re glad that your service has since been restored, and we’re committed to providing you and all our customers with a reliable connection and a consistent level of support. We’ll continue working to minimise disruptions and make sure customers can depend on their service when they need it.

Kind regards,
The Webafrica Crew