cL
charleen L

1 reviews | Active since Feb 2018

11 Jun 2025, 09:33

wrong choice

so i paid into an easy pay account the account requested for a fibre line, it has been almost a month now and they have not installed the line, they are saying the funds was paid into an incorrect account which has to be cancelled and then moved, they have provided the account number, Is this a **** i asked, the agents are totally used as they are giving one story all the time, they never help and tells me to wait.

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Replies (1)
cL
charleen L's update11 Jun 2025, 09:56
Reviewer Update
for the past almost three weeks it has been up and down with these people one says they have logged calls and two weeks later, you are told that the some call that was supposed to be logged is been logged, they have a tendency to say that we have to wait for 15 days, next week when i enquire it is another 15 days to wait, but they not helping, they just sit on the whatapp and message and ignore you when they feel like, Webafrica was a bad choice not service at all