DS
Duvan S

1 reviews | Active since Sept 2017

29 Sept 2017, 21:31

Would rather deal with a bunch of retards than with these guys

So... i bought a 100mbps fibre line from webafrica and i'm paying a ****load of money as well... but for the past 2 god dam ****ing weeks i have the same ****** ****ed up issue where my internet has no stable connection... ticket after god dam ****ing ticket and still the same issue... then they have the nerve of closing my tickets for me without notice, with the problem being solved and bill me a full price as well... If you retards read this, refer to ticket # ********** ... i'm currently so fed with your guys **** that its not even funny

0
Replies (2)
Webafrica
Webafrica's reply02 Oct 2017, 16:47
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah

DS
Duvan S's update05 Oct 2017, 11:34
Reviewer Update
Good day Rafeeqah. Hope all is well. Thanks for your reply regarding this issue. My problem has finally been sorted. I do understand that the issues was with frogfoot and not you guys, but if i can give any word of advice for the future... when a client of you guys open a ticket, please dont close it with out any notice first of all... and second, give any feed back on the ticket... even if it says the exchange has blown up and you will be offline for 4 months... at least in that way the client can plan accordingly. Hope this message finds you well. Kind Regards Duvan Slabbert