SC
Swift C
1 reviews | Active since May 2026
08 May 2026, 14:56
Would have been 5 stars unfortunately they rescheduled on 2 different occasions without consulting me
Would have been 5 stars unfortunately they rescheduled on 2 different occasions without consulting me. And when i called the consultant asked me so what must she do. Applying and install team was great though.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
08 May 2026, 15:23Hi Swift,
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when appointments are rescheduled without consultation, and we appreciate you calling this out. At the same time, it’s great to hear that the application and installation team delivered a positive experience once they were on site.
Your feedback, both the inconvenience around scheduling and the positive installation experience, will be shared with our Service Quality Team to help improve coordination and communication going forward.
We’ll continue focusing on making the overall journey more seamless and ensuring expectations are clearly aligned from start to finish.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when appointments are rescheduled without consultation, and we appreciate you calling this out. At the same time, it’s great to hear that the application and installation team delivered a positive experience once they were on site.
Your feedback, both the inconvenience around scheduling and the positive installation experience, will be shared with our Service Quality Team to help improve coordination and communication going forward.
We’ll continue focusing on making the overall journey more seamless and ensuring expectations are clearly aligned from start to finish.
Warm regards,
Webafrica Crew
Webafrica's reply08 May 2026, 15:23
Official
Hi Swift,
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when appointments are rescheduled without consultation, and we appreciate you calling this out. At the same time, it’s great to hear that the application and installation team delivered a positive experience once they were on site.
Your feedback, both the inconvenience around scheduling and the positive installation experience, will be shared with our Service Quality Team to help improve coordination and communication going forward.
We’ll continue focusing on making the overall journey more seamless and ensuring expectations are clearly aligned from start to finish.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We understand how frustrating it can be when appointments are rescheduled without consultation, and we appreciate you calling this out. At the same time, it’s great to hear that the application and installation team delivered a positive experience once they were on site.
Your feedback, both the inconvenience around scheduling and the positive installation experience, will be shared with our Service Quality Team to help improve coordination and communication going forward.
We’ll continue focusing on making the overall journey more seamless and ensuring expectations are clearly aligned from start to finish.
Warm regards,
Webafrica Crew