KP
Keitumetse P
1 reviews | Active since Apr 2024
12 Sept 2026, 22:59
Worst Wifi ever!!!
This has got to be the worst ISP eber, your wifi connection is very bad for the amount you charge. May all customers cancel you guys for this poor service. You are horrible!!!
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Webafrica's replyOfficial
14 Sept 2026, 10:38Hi Keitumetse,
We understand how disappointing it must be to experience connectivity issues after activation, especially when you're looking forward to using your new service. Getting connected should be an exciting and seamless experience, and we appreciate how frustrating it is when that expectation isn't met. To help ensure the matter receives the necessary attention, we've requested that our Onboarding Team reach out and assist with the setup of your connection. They will review the installation, confirm that everything is configured correctly, and address any additional issues that may be affecting the service.Your feedback regarding your onboarding and connectivity experience is important to us and will be shared with our Service Quality Team for review and improvement. We're committed to providing a better experience and ensuring that both your expectations and those of all our customers are met.If there's anything further you'd like us to look into, please feel free to send us a direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to experience connectivity issues after activation, especially when you're looking forward to using your new service. Getting connected should be an exciting and seamless experience, and we appreciate how frustrating it is when that expectation isn't met. To help ensure the matter receives the necessary attention, we've requested that our Onboarding Team reach out and assist with the setup of your connection. They will review the installation, confirm that everything is configured correctly, and address any additional issues that may be affecting the service.Your feedback regarding your onboarding and connectivity experience is important to us and will be shared with our Service Quality Team for review and improvement. We're committed to providing a better experience and ensuring that both your expectations and those of all our customers are met.If there's anything further you'd like us to look into, please feel free to send us a direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
Webafrica's reply14 Sept 2026, 10:38
Official
Hi Keitumetse,
We understand how disappointing it must be to experience connectivity issues after activation, especially when you're looking forward to using your new service. Getting connected should be an exciting and seamless experience, and we appreciate how frustrating it is when that expectation isn't met. To help ensure the matter receives the necessary attention, we've requested that our Onboarding Team reach out and assist with the setup of your connection. They will review the installation, confirm that everything is configured correctly, and address any additional issues that may be affecting the service.Your feedback regarding your onboarding and connectivity experience is important to us and will be shared with our Service Quality Team for review and improvement. We're committed to providing a better experience and ensuring that both your expectations and those of all our customers are met.If there's anything further you'd like us to look into, please feel free to send us a direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how disappointing it must be to experience connectivity issues after activation, especially when you're looking forward to using your new service. Getting connected should be an exciting and seamless experience, and we appreciate how frustrating it is when that expectation isn't met. To help ensure the matter receives the necessary attention, we've requested that our Onboarding Team reach out and assist with the setup of your connection. They will review the installation, confirm that everything is configured correctly, and address any additional issues that may be affecting the service.Your feedback regarding your onboarding and connectivity experience is important to us and will be shared with our Service Quality Team for review and improvement. We're committed to providing a better experience and ensuring that both your expectations and those of all our customers are met.If there's anything further you'd like us to look into, please feel free to send us a direct message, and we'll gladly assist.
Warm regards,
Webafrica Crew