Worst service provider ever!

Absolutely pathetic services. Did a movement request in August 2024, until now 3rd October, metrofibre have not received the movement request from Webafrica. I have no internet, no installation, nothing at my new premises. When you complain and ask for updates then the tell you, you must wait another 2 to 14 working days. I have already waited over 30 days!!! None of the manager phone you back, you cannot lodge a complaint because the agents are so arrogant and say they will not lodge it with a manager because they will tell you the same thing. Horrible service ever. Get a manager to contact me, I want to cancel with immediate effect with no charges towards me for this terrible service and they need to pay back my movement costs and monthly costs for October. Get a manager to call me asap!!! cux266 is my account name. Thanks