worst service provider

This is the worst company to deal with when in comes to support. Sales answers phones immediately to take our money, but the moment assistance is required nothing is done. We had fibre installed Monday this week, whom they appointed a sub contractor. router arrived Wednesday. Internet worked for 4 hours and went off completely. We then contacted Frogfoot who gave excellent service. They fixed what was needed , but our internet is still down of which falls on webafrica, the sub contractor also is responsible as they installed incorrectly and "broke" the fibre line of 2 of the 4 ports. We can never get through to webafrica, they do not take calls, and responds 2 days later.

This is ridiculous to be on hold for so long and then still no response.

Terrible terrible service and still no internet.