Worst service moving to Afrihost

Item: Webafrica
Rating: 1

I have some issues this month and can only pay my bill on the 25th, I just asked that you un-suspend my line so that i can continue to work. but you refused. this is horrible service as i always pay my bill, always. This is how you loose customers and i think Afrihost is going to be getting my business soon if this is not remedied.

Helpful (0)

Replies (3)

Webafrica's replyOfficial

15 Jan 2018, 14:33

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Webafrica's reply15 Jan 2018, 14:33

Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

's updateReviewer Update

15 Jan 2018, 15:06

After getting a-hold of the correct person this was resolved and i will change my rating. Thank you for fixing this. Regards, Xander

's update15 Jan 2018, 15:06

Reviewer Update

After getting a-hold of the correct person this was resolved and i will change my rating. Thank you for fixing this. Regards, Xander

Webafrica's replyOfficial

17 Jan 2018, 09:59

Thank you for changing your rating - more than appreciated Xander

Webafrica's reply17 Jan 2018, 09:59

Official

Thank you for changing your rating - more than appreciated Xander