WORST SERVICE I HAVE EVER RECEIVED, NO COMMUNICATION AND YOU CAN'T REACH THEM FOR UPDATES

You guys have made the worst first impression of all time. I ordered fibre on the 25/02/2021. I got all the emails confirming everything. I got a call that Sunday 28th from Openserve saying that someone was coming Tuesday, I told the lady that I am at work the whole week, can't they come on a Saturday or Sunday, she told me "they will call you when they come" and dropped the phone. I have been trying to call that number since then since I was not given a date, I even made a plan to have someone be at my place on that Tuesday just incase they do come but nothing. I have also been trying to call Webafrica's installations department the whole week but no response and when I call their sales I am answered within 2 minutes and they just tell me that they can't help me and redirect my call to installations where I am never answered, on one occasion I was on hold for 30 minutes. They keep on telling you to use their Whatsapp bot to connect to agents which has a wait time of "5 minutes", that is absolute nonsense, first message I sent to try and get in touch with an agent was on Monday, it is Thursday now and still no responsel. GREAT SERVICE WEBAFRICA!!! ABSOLUTELY SPECTACULAR!!