Worst service I have ever had and they take money

Worst ever internet service provider started of very good but got bad. I have requested for my line to be move and not cancelled due to owner selling the house and had to move. They have deducted money of my account for the new line on the 24/04/2022 till today nothing the have deducted R799 for service I have asked to be moved witch I never even used to to me not staying at the address. Now I receive another invoice for R1700 that I'm not sure what it's for as I still have no Internet at my place. Will definitely look at other internet provider as I have communicated how many time with webafrica and no one responds at all.