Worst Service For 2025

Upgraded request for internet service from 20mbs to 40mbs nearly a week ago, we`ve been without internet connection more than 48 hours. Most helpless chatting to machine on Whats App when asking to chat to an Agent. All I requested was for a payment reference number to pay for the service, after speaking to numerous Agents, I was promised was the reference number to be sent, yet nothing was received :-(