Worst Service Ever, Please cancel my service NOW!!!

They don't deserve a rating. I have requested to cancel my service because i cannot continue paying for such incompetence. They went quiet on me. You can't get hold of them via telephone because they know exactly what they are hiding. Incompetence!!!! I need you to come and take your router and cancel my service. I will cancel your debit order with my bank. I will not continue paying for services that i am not using .