WORST SERVICE EVER!!!

I am a very angry person right now. I have been in contact with Webafrica for the past 2 weeks regarding my refund . Calling themselves an ISP with bad service. Everyday I get the same response with no better outcome. I have been awaiting a refund which they claim they have sent a request to the finance department, I have contacted Vumatel and they have not received anything from Webafrica, The whatsapp line is the worst ever that I have come across . I requested a call back from the Manager and was told about a 24hr TAT and have not been called it is now 36hrs with no call. If it is not them making a fool out of me it is them sabotaging my Job or taking my money . What ever you do, do not subscribe to Webafrica as an ISP