Worst Service Ever

I am at my wits end we have 25mbps fibre and IV been having unstable connection issues since we signed up 2021 and all they do is give instructions to restart etc we have been doing this more times than I count. Last year they finally sent a tech out which told me that it's the router that's the problem coz there no issues with the fibre line but nothing. I work from home so my livilihood depends on it but they dnt give a damn. An agent told us last week that the logging a request for router replacement which will arrive in 72hours just to hve sum1 else reach out and say no that gurl didthe wrong thing gave us ime more restart instructions and here we are I still dnt have a stable connection my laptop and my phone recconets every couple of minutes and our TV does it less but this is an everyday occurrence which is so sickening. I'm cancelling their **** service coz I hve collegues that have a 10mbps line with mweb and doesn't ever loose connection so why the heck can't webafrica put their customers first n really sort out the continuous inconvenient problems. Agents are no help ith the same old instructions is hatthe only SOP existing there the Lord alone knows but I have never had more unsatisfactory service.