WORST SERVICE EVER

I had an agreement with webafrica for Fibre wifi, I paid and they sent vumatel to install the router, it worked perfect. The second month they didn't debit my account and I asked coz my line was off on a Friday I was told to wait until the 4th late that day I received my statement showing I owe R0. 00 fine, Saturday I send a msg an agent said to me its being reconnected, Saturday passed Sunday Monday Tuesday, everytime I whattsapp the agent after asking how can I help they all hanged up and left to a machine that kept on saying sorry to keep you waiting, all agents are busy. Their service is up to no good at all. I am canceling it with immediate effect.