CM
Chandre M
1 reviews | Active since Jan 2026
03 Jun 2026, 09:30
WORST SERVICE EVER
I paid my wifi 30th of May already and I just changed ownership Now am being sent from pillar to post no one can tell me what's happening the maintenance was suppose to come yesterday no one arrived but they took their money THIS IS THE WORST SERVICE EVER
Helpful (0)
Replies (8)0
Replies (8)
Webafrica's replyOfficial
03 Jun 2026, 10:16 Morning Chandre We hear your frustration, and we understand how stressful it is when payment has gone through and you’re still left without clarity or a technician arriving as expected. Changing ownership and dealing with maintenance delays at the same time can make the situation feel even more frustrating, especially when you’re relying on your connection. We’d really like to step in and get this properly resolved for you. Please share your registered email address linked to the order via private message so we can securely pull up your account and investigate exactly what’s happening with your service, payment, and the missed maintenance visit. Once we have your details, we’ll take a closer look and work with the relevant teams to get you a clear update and next steps as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply03 Jun 2026, 10:16
Official
Morning Chandre We hear your frustration, and we understand how stressful it is when payment has gone through and you’re still left without clarity or a technician arriving as expected. Changing ownership and dealing with maintenance delays at the same time can make the situation feel even more frustrating, especially when you’re relying on your connection. We’d really like to step in and get this properly resolved for you. Please share your registered email address linked to the order via private message so we can securely pull up your account and investigate exactly what’s happening with your service, payment, and the missed maintenance visit. Once we have your details, we’ll take a closer look and work with the relevant teams to get you a clear update and next steps as quickly as possible.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
CM
Chandre M's updateReviewer Update
03 Jun 2026, 10:21The email linked is *** and frustrated is far from I lost a lot of money cause I work from home and can not do it since my wifi is off
CM
Chandre M's update03 Jun 2026, 10:21
Reviewer Update
The email linked is *** and frustrated is far from I lost a lot of money cause I work from home and can not do it since my wifi is off
CM
Chandre M's updateReviewer Update
04 Jun 2026, 14:09WEB AFRICA ITS BEEN ALMOST A WEEK SINCE I MADE PAYMENT TO YOUR SERVICE AND TODAY THEY PUTTED IN A NEW ROUTER YET I STILL HAVE NO INTERNET AND NO ONE CAN TELL ME EXACTLY WHY THAT IS I BEEN DEALING WITH DIFFERENT AGENTS WHOLE WEEK I NEED Answers!!!!!!!!!
CM
Chandre M's update04 Jun 2026, 14:09
Reviewer Update
WEB AFRICA ITS BEEN ALMOST A WEEK SINCE I MADE PAYMENT TO YOUR SERVICE AND TODAY THEY PUTTED IN A NEW ROUTER YET I STILL HAVE NO INTERNET AND NO ONE CAN TELL ME EXACTLY WHY THAT IS I BEEN DEALING WITH DIFFERENT AGENTS WHOLE WEEK I NEED Answers!!!!!!!!!
Webafrica's replyOfficial
04 Jun 2026, 14:56Hi Chandre
We have logged an urgent follow-up with the agent who was in touch with you yesterday to detail the order status. We are actively working with our Vumatel partners to get your connection up and running ASAP.
Warm regards,
Webafrica Crew
We have logged an urgent follow-up with the agent who was in touch with you yesterday to detail the order status. We are actively working with our Vumatel partners to get your connection up and running ASAP.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 14:56
Official
Hi Chandre
We have logged an urgent follow-up with the agent who was in touch with you yesterday to detail the order status. We are actively working with our Vumatel partners to get your connection up and running ASAP.
Warm regards,
Webafrica Crew
We have logged an urgent follow-up with the agent who was in touch with you yesterday to detail the order status. We are actively working with our Vumatel partners to get your connection up and running ASAP.
Warm regards,
Webafrica Crew
CM
Chandre M's updateReviewer Update
04 Jun 2026, 14:59I'm going to the newspapers cause I work from home and this is costing me my income as I told all the agents and I paid for this service last week already with no resolution
CM
Chandre M's update04 Jun 2026, 14:59
Reviewer Update
I'm going to the newspapers cause I work from home and this is costing me my income as I told all the agents and I paid for this service last week already with no resolution
Webafrica's replyOfficial
04 Jun 2026, 15:12Hi Chandre
Our activation agent will be in touch to detail the status of your connection and the way forward shortly.
Warm regards,
Webafrica Crew
Our activation agent will be in touch to detail the status of your connection and the way forward shortly.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 15:12
Official
Hi Chandre
Our activation agent will be in touch to detail the status of your connection and the way forward shortly.
Warm regards,
Webafrica Crew
Our activation agent will be in touch to detail the status of your connection and the way forward shortly.
Warm regards,
Webafrica Crew
CM
Chandre M's updateReviewer Update
04 Jun 2026, 15:15Again I'm being given the run around the maintenance team has been at my house two times and now am scheduled for another one and no one knows why my wifi does not work unprofessional
CM
Chandre M's update04 Jun 2026, 15:15
Reviewer Update
Again I'm being given the run around the maintenance team has been at my house two times and now am scheduled for another one and no one knows why my wifi does not work unprofessional
Webafrica's replyOfficial
04 Jun 2026, 15:19Hi Chandre,
We understand how difficult this situation is, especially when your service is still not active and it’s directly impacting your ability to work from home. Being left without connectivity after payment has been made can be very stressful and disruptive.
Please be assured that the urgency of your case has been clearly emphasised, and our team is actively working with Vumatel to get your service up and running as soon as possible. Your order remains a priority, and the focus is on getting a confirmed update and activation completed.
Warm regards,
Webafrica Crew
We understand how difficult this situation is, especially when your service is still not active and it’s directly impacting your ability to work from home. Being left without connectivity after payment has been made can be very stressful and disruptive.
Please be assured that the urgency of your case has been clearly emphasised, and our team is actively working with Vumatel to get your service up and running as soon as possible. Your order remains a priority, and the focus is on getting a confirmed update and activation completed.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 15:19
Official
Hi Chandre,
We understand how difficult this situation is, especially when your service is still not active and it’s directly impacting your ability to work from home. Being left without connectivity after payment has been made can be very stressful and disruptive.
Please be assured that the urgency of your case has been clearly emphasised, and our team is actively working with Vumatel to get your service up and running as soon as possible. Your order remains a priority, and the focus is on getting a confirmed update and activation completed.
Warm regards,
Webafrica Crew
We understand how difficult this situation is, especially when your service is still not active and it’s directly impacting your ability to work from home. Being left without connectivity after payment has been made can be very stressful and disruptive.
Please be assured that the urgency of your case has been clearly emphasised, and our team is actively working with Vumatel to get your service up and running as soon as possible. Your order remains a priority, and the focus is on getting a confirmed update and activation completed.
Warm regards,
Webafrica Crew