MD
Mesut D
1 reviews | Active since Nov 2011
24 Jul 2015, 22:08
worst service ever
I have app**** for a ISP services with Webafrica, I understand they depend on Telkom to get the adsl line services activated but over 1 month to get it all together in the year 2015. I now realise that telkom actually activated the line but Webafrica hasnt even activated their services and yet they are still chargind me for the service they cant even provide. <br> <br> I can congragulate you on the name you chose for your company but you are bringing the name down. Please employ people that are capable.<br> <br> Worst service ever.
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Webafrica's replyOfficial
04 Aug 2015, 16:34Hello mesdinler,
Our guys logged a fault with Telkom so they can attend to this issue, but it took longer than expected to get resolved because of Telkom's work-load.
Nevertheless, we're really sorry for the rocky start. This is definitely not how we wanted to start off our relationship. And it's really sad to hear that you've decided to cancel your services with us.
We hope that we can do business again with you in the near further and we wish all the best.
Regards,
Mkhululi
Online Team
Our guys logged a fault with Telkom so they can attend to this issue, but it took longer than expected to get resolved because of Telkom's work-load.
Nevertheless, we're really sorry for the rocky start. This is definitely not how we wanted to start off our relationship. And it's really sad to hear that you've decided to cancel your services with us.
We hope that we can do business again with you in the near further and we wish all the best.
Regards,
Mkhululi
Online Team
Webafrica's reply04 Aug 2015, 16:34
Official
Hello mesdinler,
Our guys logged a fault with Telkom so they can attend to this issue, but it took longer than expected to get resolved because of Telkom's work-load.
Nevertheless, we're really sorry for the rocky start. This is definitely not how we wanted to start off our relationship. And it's really sad to hear that you've decided to cancel your services with us.
We hope that we can do business again with you in the near further and we wish all the best.
Regards,
Mkhululi
Online Team
Our guys logged a fault with Telkom so they can attend to this issue, but it took longer than expected to get resolved because of Telkom's work-load.
Nevertheless, we're really sorry for the rocky start. This is definitely not how we wanted to start off our relationship. And it's really sad to hear that you've decided to cancel your services with us.
We hope that we can do business again with you in the near further and we wish all the best.
Regards,
Mkhululi
Online Team