Worst service ever, 2 weeks my account not activated. Never ever use Webafrica

I begged for help for 2 weeks and no one even bothered to respond to my tickets logged. I called numerous times and still recieved no help from web Africa instead was sent pillar to post.

1. My delivery was messed up which lead me to have to drive and fetch this router (another waste of time and money after paying)

2. My services were not activated 48 hours after recieving router(as promised) infact it took over a week. Normally I would understand if atleast the center support actually tried to help. I called 3 times and everytime I called I was told try after 5pm it will be activated and still it wasn't. Further I loaded tickets and still no one bothered to even respond to those tickets. So how will I even be able to continue using web Africa if at the start I am subjected to such poor levels of service.?

The agents are just not intrested in providing best service to clients they just come to work to do the little they can to get by till month end. Now I'm being sent a bill when for past 2 weeks I've been begging them for decent service. This is even worse than using telkom directly. I do not wish to continue these services because you fail to do a simple thing as activating a sim card and the agents couldn't even tell me what the issue is. I would have atleast appreciated some feedback on my tickets but to be ignored and call to no help is just unacceptable and will never tolerate when I have to pay.