Worst service-Avoid using them !!

Worst service ever !!!!

My line was disconnected because of payment. Reason is the jumped from R996 to R1206 without any notification bit I made the payment so we can get connected again

That's when we start having problems. Payment was made just after 5pm on Monday. The only way you can get holdnof anyone is via whatsapp or the online chat but, no one responds at all. Since after I made payment untill this morning, still not connected.

I called there number but option to doesn't work so I went with option for new accounts. As soon as I said my line is still connected then they drop the phone. Happened 3 times already.

When you go on whatsapl then the response you get is that they are aware that you there and they will get back to you but that is since last night.

Unbelievable so I have to wait until they decide when they ready to contact me to assist me for what I paid for to connect me again.

I am moving house soon and I will make a point of not using webafrica's seduce again. Been wothbthem for many years but this service where you can ot speak to anyone is unacceptable.