Worst service and never get the service ypu pay for

Customer service is horrible Customer engagement is the worst.... Internet service you pay for is not what you get. Been paying for a 250megline and been constantly running on a 20megs if am luck just under 50megs. The client services have no concern in helping , even considering simple moving to they fibre provider metrofibre. Infact Webafrica is the worst ISP there is