1 reviews | Active since Dec 2016
Worst service and managers in South-africa
This has been the most frustrating time from the 6 of august when i placed my fibre order. I received conformation that the install will happen within 21 days. What a joke as that took more than 6 weeks. So yesterday contractors arrived and did a install. They informed me i just had to call webafrica to activate to my surprise this is not the case when i called. Now im told i have to wait anothe week before this will be configured and up and running hopefully. I asked a lady by the name of Monica yesterday for a manager to call me she says she did inform the manager but she just didnt call me. Now im at the point where i want to warn everybody against web africa. Rather use someone else never use web africa
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica