Worst service

I am extremely frustrated with the service provided by Webafrica. The lack of empathy and consistent issues with billing have been overwhelming.

Here are my main concerns:

Poor Service Quality: The service provided has been consistently poor, with a noticeable lack of understanding and training among the staff. Their inability to effectively resolve issues is unacceptable.

Incorrect Billing: Webafrica continues to deduct money for services that are either not provided or are incorrectly billed. This ongoing problem suggests a severe lack of organization and accountability.

Lack of Resolution: Despite numerous complaints, there has been no meaningful resolution. The staff's lack of training and understanding of their own products only exacerbates the issue.

Given these persistent problems, I believe Webafrica should reconsider its operations. The service provided is far below acceptable standards, and I see no reason why it should continue. It would be beneficial for customers if other ISPs, were given the opportunity to offer their services instead.