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andrie L
1 reviews | Active since May 2015
15 May 2026, 11:16
Worst provider ever
If I could give a 0 star,would give it. The absolute worst service provider Would not recommend to anyone. The service to sign you up is good but to cancel is the worst O and you can call them to sign up but you cannot call to cancel or complain.
Helpful (0)
Replies (6)0
Replies (6)
Webafrica's replyOfficial
15 May 2026, 11:26Hi Andrie, We understand how frustrating this experience has been, especially around the difficulty you’ve faced when trying to cancel or raise a complaint after signing up. That kind of imbalance in support is not the experience intended, and we take this feedback seriously. To properly look into what happened and ensure it’s directed to the right team for resolution, please share the full details via DM. This will allow us to review your case properly and assist without further delays or back-and-forth. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 May 2026, 11:26
Official
Hi Andrie, We understand how frustrating this experience has been, especially around the difficulty you’ve faced when trying to cancel or raise a complaint after signing up. That kind of imbalance in support is not the experience intended, and we take this feedback seriously. To properly look into what happened and ensure it’s directed to the right team for resolution, please share the full details via DM. This will allow us to review your case properly and assist without further delays or back-and-forth. Warm regards,
Webafrica Crew
Webafrica Crew
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andrie L's updateReviewer Update
15 May 2026, 11:43I did all of that last month already.
I'm not going through the same process again.
Just want people to know how terrible your service is
I'm not going through the same process again.
Just want people to know how terrible your service is
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andrie L's update15 May 2026, 11:43
Reviewer Update
I did all of that last month already.
I'm not going through the same process again.
Just want people to know how terrible your service is
I'm not going through the same process again.
Just want people to know how terrible your service is
Webafrica's replyOfficial
15 May 2026, 11:46Hi Andrie,We understand your frustration, especially after already sharing your details previously and still not seeing a clear outcome. Having to go through the same steps again without resolution is understandably disappointing and can feel like your concerns are not being fully addressed.This feedback has been noted with our Service Quality team for review. The focus here is on assessing the experience you’ve described, particularly around the handling of cancellation and complaint requests, to understand where the breakdown in communication and process may be occurring.We appreciate you taking the time to highlight this, even under difficult circumstances.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 May 2026, 11:46
Official
Hi Andrie,We understand your frustration, especially after already sharing your details previously and still not seeing a clear outcome. Having to go through the same steps again without resolution is understandably disappointing and can feel like your concerns are not being fully addressed.This feedback has been noted with our Service Quality team for review. The focus here is on assessing the experience you’ve described, particularly around the handling of cancellation and complaint requests, to understand where the breakdown in communication and process may be occurring.We appreciate you taking the time to highlight this, even under difficult circumstances.Warm regards,
Webafrica Crew
Webafrica Crew
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andrie L's updateReviewer Update
15 May 2026, 12:19I have rep**** to your privately with my det
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andrie L's update15 May 2026, 12:19
Reviewer Update
I have rep**** to your privately with my det
Webafrica's replyOfficial
15 May 2026, 12:47 Hi Andrie, To ensure this is handled correctly and the support team has all the necessary context to assist you, please provide a full description of the issue via DM, including the key details of what has happened and what you are experiencing. This will allow the matter to be properly reviewed and addressed by the relevant team without delays or missing information. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 May 2026, 12:47
Official
Hi Andrie, To ensure this is handled correctly and the support team has all the necessary context to assist you, please provide a full description of the issue via DM, including the key details of what has happened and what you are experiencing. This will allow the matter to be properly reviewed and addressed by the relevant team without delays or missing information. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's replyOfficial
15 May 2026, 14:10Hi Andrie, Thank you for providing the details. We will log this with the relevant team for investigation, including the interactions via WhatsApp with Celine May and Siseko M. The team will review the matter and provide you with an update once feedback is available. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply15 May 2026, 14:10
Official
Hi Andrie, Thank you for providing the details. We will log this with the relevant team for investigation, including the interactions via WhatsApp with Celine May and Siseko M. The team will review the matter and provide you with an update once feedback is available. Warm regards,
Webafrica Crew
Webafrica Crew