worst PROVIDER

My wifi was paid on the 1st of January 2025 and our service was cut the same day you people ask for proof of payment it was sent to you its been 17 days now yet no internet, every time a different consultant assist and nothing so far has happened...your consultants say we pay VUMATEL which on their part they say you get the money, which leave me with no internet and and a fully paid account.... YOU ARE BY A COUNTRY MILE THE WORST PROVIDER...