1 reviews | Active since Sept 2018
Worst LTE connection, non existent customer service!
Effing slow internet that never works, customer service that NEVER answer!
I have had the worst experience with Webafrica LTE and received to assistance from them, no solution to the problem only excuses. I have phoned numerous time for assistants only to be annoyed by constant bad jokes that anger me even more, since they are waisting my airtime, and after 30min of no answer I give up! Useless!
This is unacceptable! I pay every month for a service that DOESN'T work! This is costing me money as I have to find alternative ways of working!
IF YOU CAN'T DELIVER THE SERVICE YOU PROMISED THEN OFFER A SOLUTION, DON'T MAKE IT THE CUSTOMERS PROBLEM!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica