1 reviews | Active since Jan 2018
Worst ISP ZA(Possibly world) : WebAfrica
Customer service is horrible. I have logged multiple complaints of which they give a brief message in response but not answering my questions, when they leave the message they instantly close the ticket without giving me any resolution to a problem, thanks Ricardo Tango and Augustin Bell!
I have another support ticket logged but that was 2 days ago and no update on the ticket. How do they plan to keep customers when the give a damn about their customers.
I recommend all to stay away from this **** operation. They are more than happy to take your money but when you need support they either vanish or give you some generic answer and close the ticket.
And don't you dare respond with a we apologize for inconveniences caused or the auto response, webafrica.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica