Worst ISP in South Africa

Minus 10 stars. I've been at this now for 3weeks straight. I've upgraded my package. 1stly wen upgraded I was left without internet for 15 hours. And they blame Vuma. Now I've been on their case for the past 11days to get and invoice. Only to be sent an invoice of my old package today. Now once again i get **** to and told all kinds of bs stories. When I aks for a manager. Sorry they not in. Now I go into my customer zone, and it shows I still owe them my last package amount that was invoiced today. After paying the new rate on the 1st of July. With no invoice and the fear of having no internet tomorrow to do my job. These people are useless. And for a lack of a better word stupid. They thinking they are dealing with idiots. I need an invoice to claim from work but it seems like I'm asking for a mountain. I have never dealt with a company that doesn't support customers, as so much gets lost on a chat. You can't speak to an actual human and make them understand what you are actually needing. This company and it's service is the worst ever. And I would just like to add that I most times use this platform only to expressing appreciation for excellent service, as i always look at the good side of life. But my blood pressure and disgust at this company has actually suppassed a level of giving them a chance. Webafrica your company will I never ever recommend to anyone and rest assured I will advise colleagues to change. My goodness it's not to much to ask to provide the correct information to a customer