MT
Mohammed T

1 reviews | Active since Dec 2013

22 Sept 2023, 09:09

Worst ISP in South Africa!

I had the unfortunate experience of dealing with Webafrica, and it was nothing short of a nightmare. From the moment I contacted them, their rude and unprofessional behavior was evident. They showed a complete lack of respect and courtesy. It's astonishing how they can stay in business with such a terrible attitude towards customers. I would strongly advise anyone considering their services to look elsewhere for a more respectful and professional provider. Firstly you can barely get a hold of them on their WhatsApp line, and you do eventually get through to them you’re fed with lies and excuses. I have ALL the evidence to my cancellation. I had even gave them a 2 month notice about my line cancellation as I knew I would be moving out of my rented property. Yet instead of trying to assist me with the cancellation they tried to force a new package on me at my new place and when I explained I did not require WiFi at my new place they tried to force me to speak to the landlord to take over the package! Webafrica’s solely focus is to trap you into a contract. They have been billing me even after my contact is expired and refuse to assist me! Do yourself a favour and stay away from this! I had even received better service and results from Telkom with my parents wifi when they had issues!

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