Worst ISP in South Africa

It's crazy that we even have to rate your service. There is absolutely no customer service at all. I spoke with a lady who speaks to you as if she is doing you a favour while helping you. It's possible that she forgets she's just a mere employee and not the CEO of WebAfrica. Additionally, they do not even adhere to their service level agreements as I am still waiting for my route to be delivered to me and for my installation to be completed, which I have spoken to the third party FNO who has no record of my order being placed for fibre installation, but I keep on getting automated escalation messages.

I strongly recommended that you find another ISP before dealing with these people.