1 reviews | Active since Nov 2011
Worst ISP in South Africa
After 3 weeks of trying to get my money back from webafrica (Fibre Connection), i've now resorted to social media for help. 1. I was never fully on-boarded and I was promised that billing will start as soon as I have an active account but that never happened . 2. 2 Months after I instructed them that i will joining another ISP as they failed to deliver a service then I was debited in Error as they so admitted but today I'm struggling to get my money back.
Every time i call in I'm always told the same story that i will be paid and now its been almost a month, I really regret having attempted to join this ISP. One of the worst i've come across.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica