WORST ISP IN SOUTH AFRICA

If I could rate them 0 stars I would. The worst ISP I have ever worked with. It has been 4 days since installation and 3 weeks since initial contact with them and nothing has been sorted out. Their 'handy Whatsapp support line' does not connect to anyone in an adequate time frame and if you perhaps do get connected with someone they will always transfer you to someone else. This is the same when calling them. I have now spent 4 hours on the phone trying to reach them to no avail and still no joy.

I have tried canceling with them so they would release my line and I can make use of someone else, but they refuse to cancel and release, continuously stating that I have to cancel on the system and then wait for them to release (which is the end of Feb) so I will have to be without internet because of THEIR INCOMPETENCE for a month in a time when we are all working from home due to covid19.

The WORST ISP I have ever dealt with. Steer clear, trust me