LN
Lynn N

1 reviews | Active since Nov 2018

08 May 2023, 10:19

WORST ISP IN SA!!!!!! ********* AND NO CUSTOMER SERVICE!!!!!!!!

I have honestly not had any worse service form anywhere else. I changed my meg line form to on April and this was not actioned I queried they told me exact words sorry for agent mistake but you must pay this amount of 729.00 whilst i requested the 25 meg line of 499.00 due to affordability. Mind you when I took out my package it was on 35 meg line yes I am aware of increase in price but I did not ask for a 50 meg line which was secretly put on me.

I was then directed to their customer zone to request a downgrade in my package low and behold their are no packages available online for 499.00 so why direct me to your customer zone when you not offering the package.

Any advise to anyone do not link with Webafrica no means to call them only chat which takes hours.

0
Replies (0)