Worst ISP ever

I signed up for fibre with webafrica, big mistake. I'm now canceling my service before even receiving my router or being able to connect to the internet even once. Between them and the courier company DPD laser they haven't been able to deliver my router. Webafrica clearly stated that I would be contacted on the day of delivery, which I wasn't. I followed up and was told the courier couldn't reach me. I contacted the courier company to change the address to my wife's work address so someone is available to receive it. My wife followed up with the courier the next day and they confirmed the delivery as well as the new address. I phoned later that evening only to be told there is no change of address on their system. I contacted webafrica again, they will escalate, which means nothing. Next morning(1st of the month) contact webafrica via whatsapp to tell them I want to cancel my service and pay all outstanding fees so I can transfer my line to a different provider. I was told they can't do that, I now have to wait two months before I can transfer my line because that's how their billing works. So I'm going to end up paying two months service fee and the installation. I'll do it, if it means I never have to deal with Webafrica or DPD laser again.