WORST INTERNET "SERVICE" PROVIDER IN SA

Where to start, this is the worst service provider ever, it does not even deserved being called a service provider!!! I have been without internet for 9 days already, on the 2nd day a fault was logged and would be sorted within max 48 hours. NOTHING except for a reference number. Every day you WhatsApp, everyday a different agent to whom you have to explain the whole problem yet again, even though the WhatApps are on record. Then there is a problem in the area then they cannot pick up your reference number, then Telkom cant find the Serial Number, then Openserve cant find the B number and then the portal between Webafrica and Openserve is not working so they cannot check the status, nor escalate it BUT they will call and e-mail to keep you updated!!! NOTHING!!! So when you finally have reached the end of your last nerve, they promise you a reimbur*****t for the days off, but there is more, since you keep following up, they will allow a 50% discount and just before you totally loose control, they will give you a month free and don't forget that they promise to mail and call you to keep you updated of your situation, which is utter nonsense. At this stage you are so frustrated and just wait to cancel, then they threaten you of a router fee of R999.00 a cancellation fee of R999.00 and that your line will not be released (in the case of moving to another ISP), until your Webafrica bill is fully paid up. STAY AWAY FROM THIS SO CALLED SERVICE PROVIDER!!! QUICKLY TO CASH IN ON CANCELLATION, POOR ON DELIVERING A SERVICE FOR WHICH YOU PAY FOR MONTHLY!!